Terms & Conditions

General information

Please note that the hotel has no lift and that you may need to climb some steep and narrow stairs to reach your room. Requests for lower floor cannot be guaranteed.

There is no capacity for extra beds in the room.

City tax 7% and Amsterdam tax 3euro p/p p/night not included.

Please note that guests found smoking anywhere in the hotel will be charged a minimum of EUR 300 per day.

Check in & check out times

Check-in from 15:00 – 18:00 hours, and check-out 11:00 hours.

Guests are requested to inform the hotel with their expected time of arrival.

Late check-in past 18:00hr, guests are requested to inform in advance the hotel about their expected time of arrival. Check-in after 18:00hr can be accepted only if notified in advance, and a self-check-in instruction will be provided.

Payments

Full Payment is required upon check-in by Card. The hotel prefers to avoid cash payments.
Hotel Hegra by Stanley Collection Amsterdam accepts credit cards and reserves the right to temporarily hold an amount prior to arrival.

Amending or cancelling your booking

Cancellation and prepayment policies vary according to room type.
Please enter the dates of your stay and check the conditions of your required room.

Pet policy

Pets are not allowed.

Group bookings

When booking for more than 6 persons, different policies and additional supplements may apply.